November 13 update:
We are happy to report that Channelytics is working again. Please ensure your TubeBuddy version is updated to version number v1.45.1507
If Channelytics does not show when visiting a channel's homepage on YouTube, please ensure the URL has the channel's handle, not the Channel ID. For example, https://www.youtube.com/@TubeBuddy not https://www.youtube.com/channel/UCo33niDKpTpgwZ_dohqvylg
We are still working on getting Videolytics working again. You may follow this Help Center article for updates regarding the Videolytics issue - https://support.tubebuddy.com/hc/en-us/articles/20237475429915--November-8-2023-Videolytics-not-loading-
We are investigating reports where Channelytics is not loading in some accounts. This appears to be related to a recent YouTube update. If you have multiple channels/accounts, please try switching to a different account to see if Channelytics will load.
We will continue to update this Help Center article as our Engineering Team works on resolving the issue. Thank you for your patience!